Collections Agent - Chatham

Lendable is a fintech company building technology to help people get credit and save money. The Collections Agent role involves interacting with customers experiencing financial difficulty and finding solutions to meet their needs.

Requirements

• Minimum 6 months of Financial Support/Collections experience
• Previous cards experience desirable
• Previous experience of working to target desirable
• Previous experience of working in a customer contact/facing role essential
• Logical and methodical approach to evaluating individual circumstances
• Strong communication skills both written and verbal
• Strong prioritisation skills, ability to organise
• Resilient and calm approach when faced with difficult situations
• Able to adapt written and verbal communication to suit an individual's needs

Benefits

• Best-in-class compensation, including equity
• Flexible working hours (work from home every Monday and Friday)
• Fully stocked kitchen with breakfast, lunch, snacks, and drinks
• Private health insurance
• Equal-opportunity employer with inclusive and open workspace