Client Experience Coordinator

As a Client Experience Coordinator, you'll be the key liaison between our clients and internal teams, ensuring a smooth and responsive loan process from start to finish.

Requirements

• 2+ years in a professional or customer-facing role, ideally in real estate, lending, operations, or client services
• Exceptional communication and follow-up skills—you write and speak clearly, with empathy and purpose
• High attention to detail with a “nothing slips through the cracks” mindset
• Proven ability to multitask and prioritize in a fast-paced, high-volume environment
• Positive energy, collaborative spirit, and a customer-first attitude
• Strong computer proficiency and a willingness to learn new systems
• A true sense of urgency—because our clients depend on us to move fast and get it right

Benefits

• Competitive base salary and incentive structure
• Full medical, dental, and vision benefits
• Company-matching 401(k) plan
• Paid time off and 10 company-paid holidays
• Work-from-home Fridays
• Career development, training, and internal promotion opportunities
• Team-building events, company lunches, and swag
• Collaborative, inclusive, and fun workplace culture