As a Client Experience Coordinator, you'll be the key liaison between our clients and internal teams, ensuring a smooth and responsive loan process from start to finish.
Requirements
- 2+ years in a professional or customer-facing role, ideally in real estate, lending, operations, or client services
- Exceptional communication and follow-up skills—you write and speak clearly, with empathy and purpose
- High attention to detail with a “nothing slips through the cracks” mindset
- Proven ability to multitask and prioritize in a fast-paced, high-volume environment
- Positive energy, collaborative spirit, and a customer-first attitude
- Strong computer proficiency and a willingness to learn new systems
- A true sense of urgency—because our clients depend on us to move fast and get it right
Benefits
- Competitive base salary and incentive structure
- Full medical, dental, and vision benefits
- Company-matching 401(k) plan
- Paid time off and 10 company-paid holidays
- Work-from-home Fridays
- Career development, training, and internal promotion opportunities
- Team-building events, company lunches, and swag
- Collaborative, inclusive, and fun workplace culture