Technical Support Specialist - French Native
LengowNantes, Pays de la Loire, France
Posted September 25, 2025
Full Time
About the Company
Lengow is a leader in intelligent e-commerce solutions that help brands and retailers drive profitable growth across the digital shelf. With powerful feed management, global price monitoring, and robust data capabilities, Lengow’s comprehensive product suite enables merchants to amplify product visibility online, outrun competition with informed pricing, multiply sales on marketplaces, and monitor brand presence among distributors. Since 2009, Lengow has fueled digital growth for over 3,600 customers across thousands of marketing and sales channels in over 60 countries. To catch the latest e-commerce news and e-marketing tips, check out our blog: blog.lengow.com Join us! lengow.workable.com
Job Description
Lengow is a leading e-commerce platform with over 20 employees in Nantes, France. The Technical Support Specialist team provides technical assistance to customers, ensuring customer satisfaction and enhancing the user experience. The role involves troubleshooting, resolving issues, and escalating to developers, assisting with product development and documentation.
Requirements
- Fluent English and French
- Deep analytical skills
- Technical background (XML, JSON, Postman, APIs)
- Good communication and interpersonal skills
- Autonomous and proactive
Benefits
- Restaurant ticket
- Private insurance and prevoyance
- Hybrid remote policy
- Flexible hours
- Bike mileage allowances
- Professional events and internal events
- Specific benefits may vary based on country
