Junior Customer Success Manager
LessonUpThe Hague, South Holland, Netherlands
Posted July 26, 2025
31200 - 39600 EUR year
Part Time
About the Company
LessonUp is an online education platform (SaaS) that supports 1 million teachers worldwide and makes a positive impact on education.
Job Description
As a Junior Customer Success Manager at LessonUp, you will be the first point of contact for our users, helping teachers daily via chat or email with various questions about using and managing LessonUp. You will develop into a true product expert and contribute to product improvements, create help content, and provide valuable feedback to our product team.
Requirements
- HBO work and thinking level
- Excellent communication skills in Dutch and English
- Commercial insight
- Proactivity, enthusiasm, and a solution-oriented attitude
- Availability for 32 hours a week
- Affinity with digital platforms
- Experience in customer contact is a plus
- Affinity with education is a plus
Benefits
- Good salary between €2600 and €3300
- 25 vacation days
- Work from home or office
- Laptop of your choice
- Annual training budget
- Unlimited access to OpenUp for mental well-being
- Flexible holidays
- Reimbursement of travel costs for public transport, car, and bike
- Free lunch, drinks, and snacks at the office
- Company culture with parties, beach BBQs, company days, and game nights
