Future Opening: IT Support Specialist / Help Desk Technician
LevCo TechnologiesChicago, Illinois, United States
Posted January 31, 2026
Full Time
About the Company
LevCo Technologies delivers cost‑effective, high‑quality information technology solutions tailored to business objectives, with a focus on systems support, cyber security, regulatory compliance, and cloud services. The firm offers a broad portfolio that includes managed services, virtual CIO/CISO roles, and NIST/HIPAA‑compliant solutions. What sets LevCo apart is its commitment to listening first—understanding client needs before proposing technology—combined with global technical expertise presented in a user‑friendly, accessible manner. This approach ensures that both management and staff feel comfortable engaging with LevCo as if they had an in‑house IT professional.
Job Description
LevCo Technologies is seeking a skilled IT Support Specialist to provide remote and onsite technical support for software and hardware issues. The role involves troubleshooting, system installation, user training, and documentation. The ideal candidate will possess strong communication and independent work skills, with occasional travel and on-call rotation.
Requirements
- Provide software and hardware support via phone, email, and remote tools.
- Install, configure, and troubleshoot hardware and software systems.
- Perform root cause analysis and create documentation.
- Maintain accurate records of troubleshooting steps.
- Maintain billable percentage.
- Participate in on-call rotation.
Benefits
- Vacation Stipend
- Legal Document Services
- Employee Assistance Plan
- Mileage Reimbursement
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
