Implementation Manager - Noida
Level AINoida
Posted August 1, 2025
Full Time
About the Company
Level AI specializes in delivering advanced AI solutions to enhance efficiency, productivity, and customer service. Our core offerings include automation, agent empowerment, strategic business intelligence, and customer assistance. We help companies like Affirm, Carta, and ezCater achieve significant growth with less effort.
Job Description
Level AI is a Series C startup that revolutionizes customer engagement by transforming contact centers into strategic assets. As an Implementation Manager, you will lead clients' onboarding and implementation process, ensuring they unlock the full potential of Level AI.
Requirements
- Bachelor's degree in Computer Science, Information Systems related field OR equivalent experience
- 3+ years of experience in a hands on technical role; 1-2+ years of experience delivering successful customer implementations
- Strong technical background with knowledge of SaaS platforms, APIs, and cloud services
- Excellent project management skills with the ability to juggle multiple projects simultaneously
- Ability to translate complex concepts into actionable items to non-technical stakeholders
- Strong communication skills in English (both written and verbal)
- Entrepreneurial & Problem-Solving Attitude - Self-motivated, adaptable, and resourceful in tackling implementation challenges
- Comfortable working in US hours
