Technical Account Manager(Remote)
Level AINoida, Uttar Pradesh, India
Posted September 30, 2025
Full Time
About the Company
Level AI specializes in delivering advanced AI solutions to enhance efficiency, productivity, and customer service. Our core offerings include automation, agent empowerment, strategic business intelligence, and customer assistance. We help companies like Affirm, Carta, and ezCater achieve significant growth with less effort.
Job Description
Level AI is a Series C startup revolutionizing customer engagement through AI-native platforms that transform contact centers into strategic assets. They provide actionable intelligence to organizations, enhancing customer experience and driving growth. This position focuses on managing key client relationships and technical implementations.
Requirements
- Serve as the primary point of contact for key client accounts
- Successfully handle onboarding of multiple clients simultaneously
- Collaborate with internal teams to address client needs
- Track and report on key account metrics
- Strong technical background with SaaS platforms, APIs and cloud services
- Excellent project management skills
