The LifeSpa Coordinator operates the telephone system to answer incoming calls, direct callers to appropriate personnel, and assist with filing and office duties. They must present a cheerful and pleasant attitude at all times.
Requirements
- Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner
- Converts LifeSpa questions into appointments
- Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs
- Suggests upgrades or add-ons to products and services
- Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments
- Uses all required safety devices to comply with company safety rules
