Case Manager II

The Case Manager II plays a vital role within the primary care interdisciplinary team, providing services to patients with complex care needs. This position involves patient outreach, engagement, psychosocial assessment, care plan development, Enhanced Case Management (ECM) implementation, and coordination of service referrals. Services are provided in various settings, including homes, clinics, and community locations, supporting patients with multiple health and social needs. The position is full-time and represented by SEIU-UHW, offering a dynamic work environment within a Federally Qualified Health Center.

Requirements

• Commitment to working directly with low-income persons from diverse backgrounds in a culturally responsive manner
• Commitment to harm reduction, recovery, housing first, age-friendly, and patient-centered care
• Strong organizational, administrative, and problem-solving skills
• Excellent interpersonal, verbal, and written skills
• Ability to prioritize tasks, work under pressure, and complete assignments in a timely manner
• Ability to work independently using professional judgment and diplomacy
• Works well in a team-oriented environment
• Ability to be creative, mature, proactive, and committed to continual learning
• Access to reliable transportation with current license and insurance

Benefits

• Medical
• Dental
• Vision
• Dependent and domestic partner coverage
• Generous leave benefits
• Ten paid holidays
• Flexible Spending Accounts
• 403(b) retirement savings plan