Case Manager

LifeMoves is the largest and most effective provider of housing and services for neighbors experiencing homelessness in Silicon Valley since 1987. The Case Manager reports to the site Program Director and provides case management, supports daily site operations, maintains a safe and welcoming environment, monitors the site, responds to client needs, and supports client check-ins, group activities, and overall site coordination. The position plays a key role in supporting people moving toward safe, stable housing and greater self-sufficiency.

Requirements

• Develop and maintain individualized case plans focused on housing, employment, benefits, and personal well-being.
• Assist clients in securing housing, preparing for employment, and enrolling in public benefits programs.
• Support clients in developing life skills such as budgeting, time management, and daily living.
• Connect clients to healthcare, behavioral health, and community resources; coordinate appointments and transportation as needed.
• Provide advocacy, mediation, and conflict resolution between clients and external partners.
• Maintain accurate and timely documentation in HMIS and agency databases, including progress notes and outcomes.
• Build and sustain strong partnerships with community agencies, government entities, and resource networks.
• Serve as a liaison between LifeMoves and community stakeholders to enhance collaboration and promote trauma-informed care.
• Provide crisis intervention and de-escalation support while ensuring safety and client-centered service delivery.

Benefits

• Competitive annual base salary
• Opportunity to participate in the LifeMoves benefits package