Residential Services Coordinator

The Residential Service Coordinator plays a key role in keeping the site safe, welcoming, and running smoothly. This position is responsible for monitoring access, completing regular safety checks, and supporting daily tasks such as welcoming new clients, preparing rooms, and organizing supplies. The role also requires strong attention to the safety and emotional well-being of clients, especially during times of stress or crisis.

Requirements

• Provide calm, supportive crisis response and connect clients to appropriate resources when needed
• Support daily operations by responding to needs and questions from clients, volunteers, donors, and visitors with radical hospitality, professionalism, and compassion
• Monitor site safety through regular rounds and by observing security cameras to maintain a clean, safe, and welcoming environment
• Manage facility meals, supplies, and donations, ensuring proper inventory, and maintaining organized storage
• Conduct welcomes, move-ins, completions, and move-outs, ensuring accurate documentation, smooth transitions for clients, and completing tasks such as cleaning rooms, bagging belongings, and preparing spaces as needed
• Support team collaboration by creating reports and shift logs, participating in meetings, and engaging in continuous training
• Maintain a high level of ethical conduct regarding confidentiality, boundaries, and professionalism while fostering a supportive environment for all
• Perform other duties as assigned by supervisor to ensure effective program operations

Benefits

• Competitive annual base salary
• Opportunity to participate in the LifeMoves benefits package