We're seeking a Senior Customer Engineer to join our small and growing team. As part of our newly launched Customer Engineering team, you'll work directly with our most valuable customers while driving technical solutions that transform how data teams work.
Requirements
- Customer-obsessed engineer: You're energized by solving real customer problems and can translate technical concepts to non-technical stakeholders
- Full-stack expertise: You're comfortable across our entire tech stack (TypeScript, React, Node, SQL) and can build complete solutions independently
- Growth mindset: You understand user onboarding, activation, and retention mechanics
- Domain knowledge: You have experience or strong interest in data analytics/BI tools and workflows
- Communication superpower: You excel at remote collaboration and can effectively gather feedback from customer interactions
- Strategic thinking: You can identify patterns across customer needs that inform product direction
- Execution focus: You ship high-quality solutions quickly, prioritizing customer impact over perfection
Benefits
- 💜 We believe that to build a product that works for a diverse group of people, we need a diverse team.
- We’re committed to hiring people regardless of race, religion, colour, national origin, sex, sexual orientation, gender identity, age or disability.
- We’re committed to building an inclusive, supportive place for you to do the best work of your career.