Customer Care Professional Bilingual Soft Sales

Lighthouse Works is seeking a Customer Care Professional to deliver exceptional customer service and utilize soft sales skills to offer product or service solutions. The ideal candidate is fluent in English and Spanish, has excellent communication skills, and can work independently and as part of a team.

Requirements

• Provide excellent customer service by answering calls and responding to customer inquiries
• Actively listen to customers' needs and offer solutions
• Utilize soft sales techniques to offer product or service recommendations
• Maintain accurate records of customer interactions and follow-up actions
• Collaborate with team members to improve processes

Benefits

• Competitive salary
• Benefits package
• Opportunity for advancement