Join our client's team as a Customer Experience Agent and deliver exceptional customer service, resolve customer concerns, and introduce customers to new offerings. Apply now!
Requirements
- Assist customers with issues and concerns related to their use of the product and/or service.
- Document call-related information for auditing and reporting purposes.
- Maintain and update customer information as needed.
- Upsell existing customers on new or enhanced services.
Benefits
- Health, dental, and vision coverage/HSA
- Paid Time Off (PTO)
- Paid holidays and sick leave
- Leadership development programs
- Paid training and tuition reimbursement
- Employee Assistance Program (EAP)