Customer Experience Agent

Join our client's team as a Customer Experience Agent and deliver exceptional customer service, resolve customer concerns, and introduce customers to new offerings. Apply now!

Requirements

• Assist customers with issues and concerns related to their use of the product and/or service.
• Document call-related information for auditing and reporting purposes.
• Maintain and update customer information as needed.
• Upsell existing customers on new or enhanced services.

Benefits

• Health, dental, and vision coverage/HSA
• Paid Time Off (PTO)
• Paid holidays and sick leave
• Leadership development programs
• Paid training and tuition reimbursement
• Employee Assistance Program (EAP)