Analista de Suporte Jr

Join the Linx team and breathe retail! We're looking for a Junior Support Analyst with experience in technical support and remote support to act extensively in support for various company products, solutions focused on the Postos segment.

Requirements

• Experience with technical support and remote support
• Knowledge of the AutoSystem, Emsys, Posto Fácil, Seller, and Empório (PDV, Gerencial, Fiscal, Integrations) systems
• Desirable knowledge of Postgres and SQL language
• Ability to understand the flows of attendance of areas such as ADM, Finance, Commercial, and Large Accounts
• Familiarity with systems like Salesforce, chat tools, and remote access
• Clear and efficient communication
• Patience and empathy in support
• Organization
• Teamwork

Benefits

• Hybrid work schedule
• Meal allowance
• Lunch allowance
• Birthday Day Off
• Educational allowance and free courses
• Participation in profits and results
• Bebê #soulinx on Board (program with various benefits for our dads and moms)
• My Pet Club
• Férias & Co
• Wedding gift
• Medical assistance
• Dental assistance
• Life insurance
• Acolhe 360: support program for the collaborator through a multidisciplinary team
• Partnership with Allya: super discounts in establishments around Brazil
• Vitta Prime Care: our 24/7 digital hospital available for you
• Partnership with fitness networks through WellHub