The Sr. Intake Specialist serves as the most experienced member of the Intake Specialist team and provides elevated support to our clients and Intake team by resolving complex issues, answering inquiries, and ensuring an overall positive experience.
Requirements
- Bilingual (Spanish English) B2-C1
- Bachelor's Degree in Business Management or Political Science preferred.
- High school diploma or equivalent experience required
- Previous leadership experience preferred
- Skills in analyzing metrics to provide feedback and look for areas of improvement
- Advanced proficiency with Microsoft Office Suite and DropBox
- Excellent time management skills with proven ability to meet deadlines and time manage themselves and others, including ability to prioritize tasks and to delegate when appropriate
- Leadership qualities, including the ability to guide and support team members
- Impeccable organizational skills and attention to detail
- Strong analytical and problem-solving skills
Benefits
- 401k Match
- Medical, Dental, & Vision Insurance
- Options for Health Savings Account or Flexible Spending Account
- Dependent Care FSA
- Basic Life Insurance
- Voluntary Life & AD&D
- Disability Insurance
- Hospital Indemnity Insurance
- Employee Assistance Program
- Calm App Subscription
- Paid Time Off