Customer Support Analyst - 24/7 support (GCC - India)

Litmus is a growth-stage software company that is transforming the way companies harness the power of machine data to improve operations. The Customer Support Analyst works as part of our Customer Support team and is the first point of contact for customer questions, service requests or product incidents.

Requirements

• 3+ years of experience in customer support, including directly supporting a manufacturing environment
• 3+ years of experience working with information technology, such as operating systems, databases, cloud services, security, and networking
• 3+ years of experience working with industrial equipment and systems, such as PLCs, SCADA, and sensors

Benefits

• 24/7 coverage to customers
• Remote work from anywhere in India
• Opportunity to work with a growth-stage Silicon Valley company
• Chance to build and define your career path in a rapidly progressing environment