Senior Frontend Engineer - Conversational AI experience
TextWrocław, Lower Silesian Voivodeship, Poland
Posted October 8, 2025
Full Time
About the Company
LiveChat is a real-time customer service and online sales platform offering web-based, desktop, and mobile apps to help businesses build trust with website visitors, identify prospects, and drive purchases. With over 36,000 clients globally, including major brands and startups, LiveChat provides tools that enhance ecommerce sales channels at an affordable price point starting at $20 per agent/month, complemented by free mobile apps for active users.
Job Description
The Conversational AI experience team is building tools for Customer Support agents that utilize Large Language Models (LLMs) to create a single-stop customer service platform. They are looking for a Senior Frontend Engineer to build user-facing products and refine the AI experience, focusing on UI craftsmanship and reliability within Text App. The role involves working closely with ML Engineers and other teams.
Requirements
- Design and develop rich, intuitive frontend experiences.
- Partner with Machine Learning engineers to build user-friendly LLM-driven features.
- Work on the Copilot experience within Text App.
- Maintain and evolve the frontend architecture.
- Collaborate with other engineers and stakeholders.
- Participate in product planning.
