Digital Solutions Architect
LiveopsUnited States
Posted October 3, 2025
Full Time
About the Company
Liveops is redefining what outsourced customer service means in a modern, always-on world, built on the belief that genuine connection drives brand loyalty.
Job Description
We are seeking a strategic and innovative Digital Solutions Architect to design and deliver digital solutions that enable our digital transformation journey.
Requirements
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field (Master's preferred)
- 7+ years of experience in solution architecture, with at least 3 years in AI/ML and automation
- Proven experience designing and implementing digital transformation initiatives
- Expertise in cloud platforms (AWS, Azure, GCP) and SaaS applications
- Strong knowledge of APIs, microservices, integration patterns, and enterprise middleware
- Strong knowledge of AI/ML frameworks (TensorFlow, PyTorch, Scikit-learn, etc.)
- Familiarity with modern application frameworks, DevOps, and CI/CD pipelines
- Solid understanding of cybersecurity principles and compliance frameworks
- Strong communication and stakeholder engagement skills, with the ability to translate technical concepts into business language
- Background in Agile and design thinking methodologies
- Certifications such as TOGAF, AWS/Azure Solutions Architect, or similar preferred
