Junior Customer Success Manager
LivestormFrance • United States • Spain • Portugal
Posted June 28, 2025
37000 - 44000 EUR year
Full Time
About the Company
Livestorm is a leading platform for organizing and hosting engaging webinars, offering customizable solutions from product demos to live marketing events. With features like seamless integration, dynamic engagement tools, scalability, and robust security measures, Livestorm empowers teams to deliver impactful virtual experiences efficiently.
Job Description
Livestorm is a leading video engagement platform. We are looking for a Junior Customer Success Manager to join our team. The role involves managing a large number of Enterprise customers, ensuring revenue growth and customer retention at scale.
Requirements
- 2+ years of experience in Customer Success, Consulting, or any other client-facing role
- Fluent in French and English (written and spoken)
- Experience in SaaS/tech industry
- Excellent organizational and communication skills
- Experience with a technical product or with webinars
- Strong ability to build comprehensive account knowledge and effectively communicate key information to support customers at scale
- Good technical aptitude with the ability to work with customer playbooks
- Flexible and agile in adapting to quick changes in a fast-paced environment
- Exceptional verbal and written communication skills
- Love putting the customer at the center of your day
- Accountability, Operational agility, Creativity
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
