Client Financial Services, Team Lead

The CFS Lead is responsible for monitoring and managing the aging performance for assigned collection team. Determines appropriate Collection action is taken on delinquent accounts to minimize bad debt, reduce DSO and accounts receivable aging while monitoring adherence of Collectors to the Credit and Collection procedures and policies.

Requirements

• Solid knowledge of credit, collections and accounts receivable processes and procedures
• Strong conflict resolution and negotiations skills
• Excellent analytical and problem-solving capabilities
• Excellent communication (oral & written), organizational and negotiating skills
• Strong relationship building skills with all levels of management and clients (internal & external)
• Excellent leadership and interpersonal skills
• Excellent judgment and decision-making capabilities
• Advanced knowledge of Excel. Proficient in other MS office tools
• Knowledge of accounts receivable and collections flow systems

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement
• Relocation Assistance