Senior Infrastructure Engineer UC&C

The Senior Infrastructure Engineer will hold accountability for the design, implementation, security, maintenance, and support of Microsoft Teams Rooms environments and associated collaboration infrastructure.

Requirements

• Develop and maintain PowerShell scripts to automate provisioning, monitoring, and compliance tasks across MTR and endpoint environments.
• Leverage Microsoft Intune, Entra ID (Azure AD), and Endpoint Manager to manage device compliance, conditional access, and secure configuration baselines.
• Implement infrastructure security best practices, including Zero Trust principles, secure configuration baselines, and vulnerability remediation in line with banking regulatory standards.
• Administer and maintain Microsoft Teams Pro Management Portal for device provisioning, monitoring, and analytics.
• Utilise Cisco Control Hub for managing Cisco collaboration endpoints and ensuring compliance.
• Operate Poly Lens for device health monitoring, firmware updates, and performance optimisation.
• Stay updated on software updates from hardware/software vendors. Review, test, and co-ordinate the strategic implementation of updates as required to maintain optimal performance and security.
• Maintain detailed technical documentation, including solution designs, configuration guides, and operational runbooks.
• Provide the end-to-end design of Microsoft Teams Rooms solutions, ensuring alignment with workplace technology standards and hybrid collaboration needs.
• Oversee the deployment, configuration, and operational support of MTR systems, including integration with AV hardware (e.g. Crestron, Poly, Cisco) and network infrastructure.

Benefits

• Flexible working
• Hybrid working
• Job share