Front Desk Agent - The Markham Hotel

The Front Desk Agent is responsible for greeting, registering, and checking in guests upon arrival and providing them with any necessary assistance during their stay. This role involves managing reservations, handling guest inquiries, coordinating with other departments, and ensuring an exceptional guest experience.

Requirements

• High school diploma or equivalent
• Associate's degree in Hospitality, Business, or related field (preferred)
• Previous experience in a customer service or hospitality role (preferred)
• Experience using hotel management software (e.g., Opera) and point-of-sale (POS) systems (preferred)
• Familiarity with handling cash, credit cards, and processing payments

Benefits

• Competitive hourly wage
• Health insurance
• Paid time off
• Other perks