Front of House Restaurant Supervisor
Lodging and Leisure InvestmentsBiloxi, Mississippi, United States
Posted January 20, 2026
Full Time
About the Company
Lodging and Leisure Investments operates upscale boutique hotels and restaurants, offering curated food and beverage experiences that include tapas-style small bites, fine wines, rare whiskeys, craft cocktails, and coffee shop services. The company focuses on delivering high-end hospitality and leisure experiences across its properties.
Job Description
The Front of House Restaurant Supervisor is responsible for overseeing the daily operations of the front-of-house team, ensuring exceptional guest experiences, and maintaining smooth service operations.
Requirements
- Greet and interact with guests, ensuring a positive dining experience from arrival to departure.
- Monitor guest satisfaction levels, handle complaints, and resolve issues promptly and professionally.
- Supervise front-of-house staff, including servers, hosts/hostesses, bartenders, and bussers, ensuring efficient service and adherence to company policies.
- Assist in the recruitment, training, and development of new staff, ensuring they are knowledgeable about the menu, service standards, and restaurant procedures.
- Coordinate the daily front-of-house operations, ensuring smooth service flow and timely execution of tasks.
- Ensure that front-of-house areas are consistently clean, organized, and safe for both guests and staff.
- Communicate effectively with kitchen staff, management, and other team members to ensure smooth service and accurate orders.
- Resolve guest complaints or concerns in a calm and professional manner, ensuring customer satisfaction and retention.
- Assist with scheduling shifts for front-of-house staff, ensuring adequate coverage during peak times.
- Assist in the preparation of daily, weekly, and monthly reports regarding guest satisfaction, sales, and staff performance.
Benefits
- Benefits (subject to company policies and location)
