Desktop Engineer-Free State

Logicalis is an international multi-skilled solution provider providing digital enablement services. The Desktop Engineer will support customer workstations, troubleshoot incidents, and provide maintenance. The role requires experience in configuring, troubleshooting, and administering Microsoft Windows workstation, Microsoft Office applications, and antivirus solutions.

Requirements

• 2+ years of experience in desktop support
• Experience in configuring, troubleshooting, and administering Microsoft Windows workstation
• Experience in configuring, troubleshooting Microsoft Office applications
• Experience of configuring, troubleshooting, and administering Antivirus solutions
• Administration & troubleshooting of Computer Hardware (Dell, IBM, HP)
• Recognized as a professional in field
• Strong ability to solve and troubleshoot problems remotely
• Ability to work in a very busy and highly pressurized environment
• A detailed and accurate approach to undertaking all duties
• The ability to communicate both verbally and electronically in a clear, professional manner
• A good listener, with the ability to communicate technical issues and resolutions to people of varying technical levels
• Ability to work with minimum supervision and to maintain a high level of motivation and productivity
• Ability to deal with high impact, high profile, incidents and remain calm under pressure
• Client focused and with customer care / services mind-set
• Numerate and literate with an eye for detail
• Professional & diligent
• Excellent communicator at all levels (verbal/written)
• A team player but able to work independently and be self-motivated
• Professional telephone manners
• Experience dealing with Enterprise customers
• Enthusiastic, energetic, and confident
• Good PC skills, MS Office packages
• Full, clean, driving license
• Own Transport
• Ability to obtain SC security clearance

Benefits

• Speedy decision-making
• Opportunities for personal development
• Supportive, inclusive environment that celebrates diversity