Technical Account Manager

As a Technical Account Manager, you will be responsible for working with new and existing clients to ensure that they are successful with Exabeam solutions. The role involves leading end-to-end solution implementations, conducting post-deployment validation, and providing technical architecture recommendations to clients.

Requirements

• Minimum 5 years' enterprise customer-facing experience in Customer Success, Sales Engineering, Support or Professional Services
• Experience with SIEM or UEBA or SOAR solutions
• Knowledgeable in security best practices including IAM, encryption, SSL certificates, system hardening, vulnerability management
• Excellent troubleshooting skills
• Strong attention to detail
• Strong verbal and written communication skills
• Strong organizational skills
• Experience with SFDC or equivalent CRM systems
• Ability to manage proactive and reactive tasks effectively
• Proven track record in managing relationships with large enterprise clients

Benefits

• Bring your Whole Self to Work!
• Diversity, equity, and inclusion are at the core of who we are
• Creating a culture where all are welcomed, valued, and empowered to achieve their full potential