Teller I

The Teller is responsible for delivering accurate, compliant, and efficient transaction services while providing a positive customer experience.

Requirements

• Provides a welcoming environment and communicates professionally and effectively with customers and other members of the team
• Accurately process a high volume of customer transactions, including deposits, withdrawals, payments, transfers, and check cashing, verifying endorsements, placing Reg CC holds, cash advances, etc.
• Consistently apply banking policies, procedures, and regulatory requirements across a variety of transaction types
• Maintain a balanced cash drawer by accurately accounting for all cash received and disbursed
• Manage multiple tasks simultaneously while maintaining focus and accuracy in a fast-paced environment
• Adhere to all security, audit, and internal control standards
• Deliver professional, courteous, and efficient service while managing frequent interruptions
• Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy
• Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations
• Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML