Department Manager, Business Analyst (Commercial Strategy & Transformation)
Lotus'sPak Kret City Municipality, Thailand
Posted December 12, 2025
Full Time
About the Company
Lotus's is Thailand’s leading omni‑channel retailer, operating a network of more than 2,000 stores and a robust online platform that delivers high‑quality, affordable products with convenience and seamless shopping experiences. The company is guided by CP Group’s “3 Benefits” philosophy, prioritizing national welfare, sustainability, and transparent governance in every decision. Lotus's culture emphasizes agile, SMART (Simple, Motivated, Agile, Responsible, Transformative) values, encouraging employees to be change agents who create lasting impact for customers, colleagues, and local communities. By blending extensive retail reach with a commitment to responsible business practices, Lotus's distinguishes itself as a customer‑centric, socially conscious retailer in Thailand.
Job Description
We are looking for a strategic and data-savvy Business Analyst to join the Business Intelligence Center (BIC). This role will play a key part in driving commercial performance and enabling enterprise transformation through data-backed insights, business modelling, and strategic execution support.
Requirements
- Analyze complex data sets to identify trends, patterns, and insights that inform business strategy
- Evaluate sales, pricing, product, and customer data to uncover growth and margin improvement opportunities
- Support category, pricing, and promotion strategies through data modelling and scenario planning
- Build and validate business cases for new initiatives, including financial and operational impact
- Collaborate with transformation leads and stakeholders to translate strategic goals into actionable project plans
- Map current-state processes, identify gaps, and recommend future-state solutions
- Track the performance of transformation initiatives, ensuring KPIs and benefits are realized
- Provide data-driven input into change adoption and organizational readiness plans
- Establish robust analytical frameworks and deliver insightful visual reports to support high-impact strategic decisions and drive meaningful business solutions
- Design and maintain dashboards, reports, and presentations that support decision-making
- Translate complex analytics into clear, executive-ready insights and recommendations
- Work closely with data engineering and commercial teams to ensure consistent, accurate business metrics
- Provide ongoing insights for continuous performance improvement across key business areas