The Client Service Representative (CSR) serves as a key liaison between clients and the veterinary care team in a busy teaching hospital. This role ensures the delivery of compassionate, efficient, and professional service, supporting both the clinical and educational missions of the hospital.
Requirements
- Greet clients, students, and visitors in a professional, welcoming, and compassionate manner.
- Schedule appointments across general practice and specialty services based on clinical availability and urgency.
- Enter client information promptly and accurately into medical records software.
- Process financial transactions including deposits, payments, refunds, and invoicing.
- Maintain cleanliness and professional appearance of front desk, lobby, and client waiting areas.
- Collaborate with faculty, veterinary technicians, and students to support smooth patient flow.
Benefits
- Health insurance
- Life insurance
- Dental insurance
- Vision insurance
- Flexible spending accounts
- Retirement options
- Leave options
- Paid holidays
- Wellness benefits
- Tuition exemption
- Training and development opportunities
- Employee discounts
