Operations Technician III - Public Sector
Lumen TechnologiesDenver, Colorado, United States
Posted December 16, 2025
75994 - 101325 USD year
Full Time
About the Company
Lumen connects the world by igniting business growth through connecting people, data, and applications – quickly, securely, and effortlessly.
Job Description
We're looking for top-tier talent to join Lumen as Operations Technician III - Public Sector. The role involves performing circuit and equipment/network restoration, monitoring and responding to network alarms, and working closely with Federal government NOC customers.
Requirements
- Strong working knowledge and experience on DWDM Transport, Metro Ethernet and IP communications (IPv4, IPv6, routing protocols)
- Technical knowledge and experience on contemporary technologies (e.g. MPLS, TDM, Ethernet, eLAN-eLine, TCP/IP, BGP, QoS, IP, etc)
- Proactive monitoring and response to network alarms, circuit and equipment/network restoration, and recognition of potential jeopardy conditions
- Management of circuits (T1 - 100Gb, Ethernet & IP), testing and activation of new network circuits, and management of DWDM fiber backbones
- Interface with fiber vendors, telecom providers and other entities on complex technical matters
- Leadership profile to manage customer networks, track and escalate issues, engage resources to expedite service/network outages, and professional interaction skills with customers and management
Benefits
- Comprehensive benefits package featuring health, life, voluntary lifestyle benefits, and other perks
- Bonus structure (short-term incentives, long-term incentives, and sales compensation)
- 401(k) matching
- Retirement plan
- Relocation assistance
