Customer Service Professional

We're committed to bringing passion and customer focus to the business. As a Customer Service Professional, you will deliver exceptional service to Lumentum’s global customers and perform all necessary customer transactions.

Requirements

• A proven track record of customer service or equivalent experience
• 3+ years’ experience in supporting and servicing customers, or in developing solutions for strategic customers
• Customer supply programs and CS project management
• Strong Computer Skills (Microsoft Office as a minimum)
• Ability to multi-task and prioritize workload based on importance and urgency
• Organized, detail oriented and effective in a high-pressure environment
• Strong problem-solving and negotiation skills
• Excellent communication, interpersonal and team skills
• Ability to interpret and manage customer contracts and supply agreements

Benefits

• Equal opportunity employer
• Value diversity at the company
• Do not discriminate on the basis of various characteristics
• Reasonable accommodation for individuals with disabilities