Patient Services Representative - Full time, daytime

The Patient Service Representative is a key position in our imaging centers that greets patients and registers them for their procedures at the front desk. The role performs all clerical duties necessary to register and process patients so imaging studies can be performed and billed correctly.

Requirements

• Register patients by collecting/verifying patient demographic information, insurance data and referring physician information as well as meaningful use
• Achieve accurate and complete data entry of each patient
• Check insurance eligibility
• Calculate deductibles and coinsurances
• Collect and post co-pays, coinsurances and balances
• Daily data entry/computer work
• Keep accurate journal sheets of all payments posted
• Schedule appointments. Explain studies, procedures and preps to patients
• Answer the telephone, fax reports, request and release images
• Contact referring physician offices as needed
• Maintain confidentiality and comply with all HIPAA and Corporate Compliance regulations
• Print and/or scan documents into patient accounts
• Keep the work area stocked, orderly and clean
• Release images to patients when necessary
• Communicate information to radiologists, technologists, patients and referring physician office
• Regular attendance
• Punctuality and regular attendance
• All other duties as assigned

Benefits

• Career Growth
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off
• 401(K)
• Teladoc
• Employee and family discount
• Short & Long Term Disability