Senior Software Implementation Engineer

The Senior Software Implementation Engineer is responsible for the technical configuration of the Lumin Digital banking product and the conversion of data into the platform. This role involves consulting with clients on technical components from implementation kickoff through production launch and providing custom solutions using Lumin Digital’s SDK.

Requirements

• Configure the digital banking product during and after implementation to meet client needs.
• Serve as a technical advisor to clients and internal services teams throughout the implementation process.
• Collaborate with development, services, product, and support teams as part of cross-functional efforts.
• Create implementation documentation and task lists for digital banking features.
• Identify and lead improvements to organizational best practices to enhance delivery efficiency.
• Proactively identify and mitigate potential risks and issues affecting deadlines.
• Manage and support data conversion efforts for client launches, vendor changes, and mergers or acquisitions.
• Troubleshoot and resolve implementation issues, ensuring timely resolution.
• Support production operations by addressing technical challenges as needed.

Benefits

• Life insurance
• 401(k) Matching
• Health insurance
• Paid time off
• Retirement plan
• Relocation assistance