Client Solutions Engineer

Luminance is seeking a Customer Solutions Engineer to join the Legal-Grade™ AI team. This role focuses on providing a market-leading technical experience for Enterprise customers, accelerating their integration with the platform. The ideal candidate will possess a blend of customer-focused skills and a solution mindset, collaborating with sales, product, and customer success teams to deliver seamless integration and scalable resources.

Requirements

• Bachelor’s or Master’s Degree in Computer Science, Software Engineering, or related technical field
• 2:1 or above (UK) or GPA of 3.5 or above (US)
• Strong technical skills with experience in software development, system integration, and creating customer-facing developer resources
• Experience of Full Stack Web development and the fundamentals of Cloud Architecture is strongly preferable
• Demonstrable Experience with JavaScript, NodeJS, Python or equivalent frameworks/languages
• Excellent interpersonal and communication skills
• Articulate, charismatic, and confident in a customer-facing role
• Highly detail-oriented with a problem-solving attitude
• Ability to work in an innovative and fast-paced environment
• Prior experience in a customer-facing technical team focused on developer/technical personas
• Experience in a sales role

Benefits

• Competitive salary
• Opportunity to work with cutting-edge AI technology
• Collaborative work environment
• Impactful contributions to a growing company