Lutheran Services Florida (LSF) is seeking a Case Manager for Preferred Communities who wants to make an impact in the lives of others. The Case Manager will provide trauma-informed intensive case management and supportive services to vulnerable clients in order to assist them reaching their goals.
Requirements
- Conduct weekly in person trauma support for clients, focused on crisis intervention, safety planning and family preservation.
- Provide client centered ongoing intensive case management for especially vulnerable clients with special circumstances (medically or psychologically vulnerable clients, family conflict or crisis, education-related issues)
- Develop goal-oriented, client-centered self-sufficiency plans with each enrolled program participant, addressing their long- and short-term needs and goals.
- Maintain regular and timely communication with supervisor around any issues concerning the client's safety, stability, or well-being.
- Submit detailed and thorough documentation in compliance with LSF policies and procedures.
- Utilize trauma focused interventions as a framework for intensive case management support and social work best practices for ongoing services.
- Provide extended/enhanced cultural orientation workshops to program participants as needed.
- Guide program participants through referrals, providing follow up, check-ins and assistance, ensuring all services are linguistically and culturally appropriate.
- Screen for direct participant financial assistance eligibility in accordance with LIRS basic needs direct assistance practice, facilitate disbursement and conduct all necessary follow-up and associated financial reporting.
- Collaborate closely with other LSF case managers to facilitate client enrollment of referred participants and coordinate services to dual-enrolled participants.
- Provide ongoing guidance to and communication with volunteers matched with clients for English tutoring, career mentorship and more, as needed.
- Participate in community coordination, capacity building and partnership development activities in the service area.
- Maintain comprehensive case files for each enrolled participant, ensuring client confidentiality and protection of personally identifiable information.
- Acquire comprehensive knowledge and thorough understanding of programmatic requirements of Program.
- Attend stakeholder meetings and trainings centered on trauma-informed intensive case management, specific vulnerability support, community-based mental health support, economic self-sufficiency and more.
- Trains, supervises, and supports Program Interns and volunteers.
- Participate in ongoing supervision
- Prepares Program reports as required.
- Performs other related duties as assigned.
Benefits
- Medical, Dental and Vision
- Telehealth (24/7 online access to Doctors)
- Employee Assistance Program (EAP)
- Employer paid life insurance (1X salary)
- 13 paid holidays + 1 floating holiday
- Generous PTO policy (starting at 16 working days a year)
- 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
- Tuition reimbursement
