Customer Service Representative

Luxe Consult Solutions is seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team.

Requirements

• Handle customer inquiries via phone, email, and live chat in a professional manner.
• Resolve customer complaints effectively and efficiently while ensuring a positive experience.
• Provide detailed information about our services and offerings to customers.
• Maintain accurate records of customer interactions and transactions in our CRM system.
• Collaborate with team members to share information and improve service delivery.
• Identify trends in customer issues and provide feedback to management for improvements.
• Assist in training new customer service representatives as needed.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance