Partnerships Operations Manager

Lyft is seeking a Partnerships Operations Manager to support the launching, managing, and scaling of key partnerships for Lyft in support of our Rideshare line of business.

Requirements

• Gain a deep understanding of each of our partnerships
• Ensure Lyft's support teams have the appropriate content to support customer concerns
• Work with finance to set up POs and maintain them over the course of the year
• Lead monthly invoice management and support the team in looking into any discrepancies in partnership with accounting
• Work with our business analytics team to automate monthly reporting for partners and create an operational framework for consistency
• Help organize and track annual goals for each partnerships
• Own ad-hoc projects end-to-end and ensure they're completed
• Familiarize yourself with partner performance and data and create ways for the team access, retrieve, and share key metrics

Benefits

• Great medical, dental, and vision insurance options
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan
• Discretionary paid time off
• 15 days paid time off
• 18 weeks of paid parental leave
• Subsidized commuter benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program