Head of Product Design
M-KOPALondon, England, United Kingdom • Nairobi, Nairobi County, Kenya • Johannesburg, Gauteng, South Africa • Lagos, Lagos State, Nigeria • Accra, Greater Accra Region, Ghana • Kampala, Central Region, Uganda
Posted November 10, 2025
Full Time
About the Company
M-KOPA is a company that empowers people to own their careers through diverse development programs, coaching partnerships, and on-the-job training.
Job Description
We are looking for a Director-level Head of Product Design to lead and evolve our Product Design function as we scale up and drive digital and financial inclusion across our markets. This role offers the opportunity to reshape how design drives business strategy and customer experience at a crucial growth moment.
Requirements
- 10+ years experience leading design teams and complex projects in digital products
- Deep understanding of UX strategy with the ability to balance business goals with user needs
- Experience building and maintaining design systems across multiple touchpoints
- Solid leadership and mentoring capabilities
- Ability to work with diverse, cross-functional teams across multiple countries
- Solid interpersonal, communication, and collaboration skills
- Experience translating design impact into business metrics
- Experience in fintech or similar industries
Benefits
- Diverse development programs
- Coaching partnerships
- On-the-job training
- Family-friendly policies
- Prioritization of well-being
- Embracing flexibility
