Receiving Support Captain, Holyoke Mall At Ingleside - Full Time

Macy's is seeking a Receiving Support Captain to be an advocate for the customer and a role model for their colleagues. This role involves customer service, merchandising, process execution, and team leadership, culminating in achieving high standards of customer experience and company objectives. The position offers opportunities for career advancement within a dynamic and inclusive work environment.

Requirements

• Flexible availability, including days, evenings, weekends and holidays
• Proficient in communicating effectively with customers and providing clear direction to colleagues
• Self-starter who adapts quickly to changing customer needs
• Resourceful and able to adapt quickly to changing priorities
• 1-2 years of direct retail experience preferred
• High school diploma or equivalent
• Basic understanding of retail operations, including POS systems and merchandise standards

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401k match
• Paid time off
• Employee Assistance Program
• Performance-based incentives
• Annual merit review
• Employee Discounts
• Tuition reimbursement