Retail Sales Associate - Furniture/Mattresses/Rugs, Natick Collection - Full Time

Macy's is seeking a Furniture & Mattress Sales Associate to provide exceptional customer service in their Big Ticket areas, focusing on creating welcoming shopping experiences. This role involves selling protection plans, managing returns, and promoting the loyalty program, while maintaining high product knowledge and resolving customer issues. Macy’s values a dynamic, inclusive environment and offers comprehensive benefits and opportunities for growth.

Requirements

• Flexible availability, including days, evenings, weekends and holidays
• Ability to communicate and share information with diverse groups of customers and peers
• Self-starter in adapting quickly to changing customer expectations and needs
• Resourceful and able to adapt quickly to changing priorities

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Performance-based incentives
• Annual merit review
• Employee Assistance Program
• Learning and development opportunities