Program Assistant - On Call

The Program Assistant assists in providing a safe environment for clients and carries out administrative functions to support the program.

Requirements

• Observe all persons entering and exiting the building
• Document, inform, and report all incidents and daily activities
• Maintain a safe, secure, responsive, inclusive, and non-discriminatory environment
• Answer the telephone, take messages, and direct callers
• Facilitate medication observation
• Support searches in the facility and individual(s)
• Enforce house rules, procedures, and protocols
• Distribute sorted client mail
• Regular security and wellness checks
• Assist in emergency disaster responses and emergency drills
• Respond to all unusual incidents and notify all required staff
• Respond to calls for assistance from other departments
• Assist in the admissions and exits of clients