Operations Design & Strategy Lead

Mainstay is the leading market intelligence platform purpose built for buying, managing, and selling homes in the single family rental industry. The Operations Design & Strategy Lead plays a critical role in shaping how Mainstay scales its operational systems and client delivery. This individual is responsible for guiding and directing cross-functional working teams, developing and implementing strategic initiatives, and driving improvements that create measurable business impact.

Requirements

• 6–10 years of experience in biz ops, strategy & operations, or similar roles (consulting, product ops, or similar).
• Demonstrated success leading cross-functional projects and influencing senior stakeholders.
• Clear, confident communication.
• A history of solving complex problems quickly and independently - you know how to prioritize, figure things out, and get results.
• Strong analytical and technical skills. Excel experience is required. Experience with SQL or light scripting is helpful but not required
• Experience with technical implementations & product development
• Experience operating in an ambiguous, high-growth startup environment; a process minded approach paired with flexibility - you care about precision but can adapt when things move fast
• A bias for action and a “no problem is too small” attitude

Benefits

• Paid time off
• 401k matching
• Retirement plan