The Shop Manager is responsible for overseeing the day-to-day operations of the assigned store while maintaining focus on store sales goals. They will provide in-store customer sales support, oversee store operations, inventory, budgeting, and stock counts, and build the store’s client base.
Requirements
- Sales + Customer Service
- Motivate and support the sales staff to help the store achieve sales goals
- Ensure open positions are filled in a timely manner
- Maintain low turnover by creating a culture that encompasses our company values
- Cultivate relationships within the neighborhood for cross-promotional, marketing, and potential amenity opportunities
- Review and execute merchandising directives, visual displays, and other in-store activations supporting promotional events or holiday shopping occasions
- Ensure availability of merchandise, inventories to support sales goals
- Perform inventory counts to coordinate orders for stock with office in a responsible and timely manner
- Set weekly schedule for three to five (3-5) store specialists
- Ensure entire store is clean, shop ready and at open for business at the appropriate time
- Protect employees and customers by providing a safe and clean environment
- Manage the cash register to ensure proper mix of cash and change
- Manage weekly bank deposits and transportation of cash from register to safe to deposit
- Communicate in a timely manner with retail leadership when issues arise which may hamper store operations
Benefits
- Medical, dental, and vision insurance
- Employer paid life insurance
- 401k plan
- Pre-tax commuter benefits
- Quarterly gratis
- Employee discount
- Long-term and short-term disability leave