Head of End User Services (Information Technology) - Vice President
Marathon Asset ManagementNew York, New York, United States
Posted November 4, 2023
150000 - 175000 USD year
Full Time
About the Company
Marathon is a leading global asset manager specializing in public and private credit with approximately $23 billion in assets under management.
Job Description
Marathon is seeking an accomplished technology leader to serve as the Head of End User Services in the IT department. The ideal candidate will bring deep expertise in end users' technology needs within the Asset Management sector, preferably with exposure to Private Credit or Private Equity environments.
Requirements
- 10+ years of end user support experience
- 5+ years in a leadership role at an asset management firm
- Expert understanding of Microsoft O365, AD, Intune, end user device management, enterprise applications, and collaboration tools
- Demonstrated proficiency in IT Service Management (ITSM)
- Track record of resource / budget planning and management for IT product lifecycle and service management
- Extensive experience managing vendors and external partners for technology services
- Bachelor’s degree in Computer Science, Information Systems, or a related field; industry certifications (ITIL4, Azure Administration, CITM, SDI, etc.) highly preferred
- Skilled in automation, monitoring and service management platforms
- Strong analytical, problem-solving, and communication skills with a collaborative mindset and high degree of professionalism
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
