Care Operations Associate (Bilingual: English/Spanish)

We're seeking a bilingual (Spanish/English) Care Operations Associate to guide parents from referral to intake with speed, clarity, and empathy. The role involves managing a high-volume pipeline, collaborating with cross-functional teams, and strengthening processes to access care within 24 hours.

Requirements

• Minimum 3 years professional experience
• Experience working at a startup or high-growth environment
• Experience in high-communication roles requiring structured phone and/or Zoom conversations

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance