Head of Customer Success
Marble HealthNew York, New York, United States
Posted November 4, 2025
Full Time
About the Company
Marble's growth depends not just on signing schools, but keeping them actively engaged — month after month, year after year.
Job Description
Marble's Head of School Success will design and build systems, processes, and team to ensure schools love working with Marble and keep referring more students over time.
Requirements
- 7–10 years of experience in Account Management, Customer Success, or Operations
- Built or been early on a scaled AM or Success function
- Structured thinker and systems builder
- Experimental and scrappy
- Strong communication and collaboration skills
- Empathetic and intuitive
Benefits
- Competitive salary
- Benefits package
- Opportunities for growth and development