Customer Service Representative

The Customer Service Representative is the communication link between customer/sales/production and provides high level, professional customer service by responding to customer inquiries and resolving mostly routine and some non-routine problems and requests.

Requirements

• High School Diploma or GED
• Associate Degree or equivalent from two-year college or technical school preferred
• 3+ years of previous customer service experience preferred
• High degree of proficiency in MS Office Suite, Outlook & Internet applications
• Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management, and planning skills
• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization
• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment