An integral part of the care team, the Prescription Access Liaison (PAL) will work independently in the clinic and pharmacy environment to establish strong, credible relationships with patients, clinicians, and internal pharmacy staff to help provide high level, specialized prescriptive care to patients beyond the scope of routine pharmacy practice in a timely and professional manner.
Requirements
- National Pharmacy Certification required
- High School Diploma or equivalent
- A minimum of two (2) years of Pharmacy Tech experience
- Ability to comply with the clients' occupational health requirements
- Ability to follow established safety, infection control, environmental and isolation practices, and procedures always
- Excellent Interpersonal skills required to interact effectively with patients and staff
- Working knowledge of computer software including but not limited to software applications, data entry, EMR documentation, and email
- Experience/understanding with medication prior authorization processes
- Specialty Pharmacy experience is a plus
- Customer service experience
- Flexible to address any pharmacy need that may arise, especially those that are unexpected or sudden
- Ability to prioritize and self-manage workload
- Ability to analyze information and identify inconsistencies
- Continuous problem solving and quality improvement skills
- Ability to operate various types of pharmacy computer software and equipment
- Ability to access patient/drug information systems and accurately enter data into computer
- Excellent organizational and communication skills, both written and verbal
Benefits
- Comprehensive mental health and wellbeing resources
- Nationwide Blue Cross Blue Shield PPO with employee-friendly plan design, including a $850 individual annual medical deductible and $25 office visit copays, with low biweekly premiums
- Company-paid basic life/AD&D, short-term and long-term disability insurance
- Rx, dental, vision, other voluntary benefits, and FSA
- Employer-matched 401k Plan
- Industry-leading PTO plan
