Patient Account Representative

The Patient Account Representative is responsible for collections, account follow-up, billing allowance posting for the accounts assigned to them. They will follow up with payers to ensure timely resolution of all outstanding claims, review and update patient and financial information accurately, and bill all hospital services to primary insurer or patient correctly and within expected timeframe.

Requirements

• High School Diploma or equivalent
• Medical Billing and Coding certification (preferred)
• Experience in Hospital/Facility billing
• 2-3 years' experience in insurance collections
• Basic knowledge of healthcare claims processing
• Proficiency with Microsoft Office Suite
• Ability to work well individually and in a team environment
• Strong organizational, communication and written skills
• Basic math and typing skills
• Strong interpersonal skills
• Problem solving and creative skills
• High level of integrity and dependability
• Gracious and welcoming personality