Product Support Manager
Mendaera, Inc.California, United States
Posted December 11, 2025
125000 - 142000 USD year
Full Time
About the Company
Mendaera is developing technology that will enable all healthcare providers to do more for their patients.
Job Description
Mendaera is looking for a highly skilled and proactive Product Support Manager to lead the development, execution, and continuous improvement of our product and technical support ecosystem for Mendaera’s next-generation robotic medical device platform.
Requirements
- Bachelor’s degree in Engineering, Biomedical, or related technical field.
- 5+ years in product support, field service, or technical support for complex electromechanical or robotic medical devices.
- Strong troubleshooting and root-cause analysis skills.
- Experience supporting Linux-based systems (CLI navigation, log analysis, service management, networking, system architecture awareness).
- Excellent technical writing and communication abilities.
- Understanding of FDA and ISO 13485 quality system requirements.
- Demonstrated ability to lead cross-functional initiatives and influence without authority.
Benefits
- Annual salary range $125,000 to $142,000
